After completing the plan how do I send the plan to Allied Health if they have activated the portal?

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• Send the portal activation

  1. Go to the address book. 2. Search the organisation or the provider 3. Enter their email address 4. Click on Create Portal. 5. To resent the portal activation if they have not been activated within 24hrs you can resend again by clicking on the ...

• How do I know if the OHP portal is active or not

  Go to the address book and search the organisation or the provider. If you see a " green tick" it means they have activated portal.

• Change the email address in the OHP portal

  1. Login to your TCA portal 2. Click on the left hand upper on the name and then click on the profile 3.Remove the email and enter the new email 4. You will receive an email to verify your new email and make sure to verify within 24hrs

• Change the provider

  1. Click on the edit icon first. 2. Then select the provider from the list to change the plan under a different provider 3.Proceed to complete, sign and finish 4. If you want to change the referrals under the new GP's name make sure to delete the ...

• Import a document from previous plan to a new plan

  1. Go to new 2. Select the document type 3. Instead of create new document select import * can't import from TCA to CP but you can import from CP to TCA