My MGT trial is expired

1.Login to your practice manager account

2.Go to subscription details

3.at the bottom on the right hand side click on change subscription

4.Select the subscription "FULL CDM MDC MONTHLY"

5.Enter the bank details and confirm

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• Reboot MGT

  If the patient's DATA are not importing, you can reboot MGT, and it will fix the problem. Please follow the steps to reboot the MGT connector. 1. Locate the MGT as below and then right-click to exit. 2. After exiting the programme, go back to your ...

• MGT is not launching in Google Chrome

  1. Click on the left-hand side of the URL, as in the image below, and click on reset permission. 2. Drag the small radio button to allow MGT access in Chrome.

• How to review a document done in MGT tool?

  Click on the review icon, as shown in the picture, to review a CP done in the MGT tool. Please access the video under the training and resources if you want to see how that works.

• Can not see the MGT icon inside the patient’s file

  1. Check your desktop for the MGT icon and then click on it. Then it will reappear inside the patient's file. 2. If you can't find the MGT icon on your desktop, please search for MyGPMPtool on your machine as below and click open.

• MGT issue sorting steps