MGT issue sorting steps

MGT issue sorting steps


    • Related Articles

    • Reboot MGT

      If the patient's DATA are not importing, you can reboot MGT and it will fix the problem. Please follow the steps to reboot the MGT connector. 1. Locate the MGT as below and then right-click to exit. 2. After exiting the programme, go back to your ...
    • How to review a document done in MGT tool?

      Click on the review icon, as shown in the picture, to review a CP done in the MGT tool. Please access the video under the training and resources if you want to see how that works.
    • After Best Practice update, patient is not connecting to MGT

      Go to best practice home page and follow the below steps to re configure BP. setup>configuration>data base> setup 3rd party integration> search for MyGPMPtool> untick the box> save and again save Then again please repeat the below ...
    • Can not see the MGT icon inside the patient’s file

      1. Check your desktop for the MGT icon and then click on it. Then it will reappear inside the patient's file. 2. If you can't find the MGT icon on your desktop, please search for MyGPMPtool on your machine as below and click open.
    • My MGT trial is expired

      1.Login to your practice manager account 2.Go to subscription details 3.at the bottom on the right hand side click on change subscription 4.Select the subscription "FULL CDM MDC MONTHLY" 5.Enter the bank details and confirm